What is Salesforce?

Salesforce CRM is a web-based Customer Relationship Management (CRM) service. It allows you to create a single view of your customers and leads, coordinate your sales, marketing and customer service activities and provides an overview into how your business is operating.

You can generate, manage, and report on leads, opportunities and track results from first contact to won or lost business. You can see the results of your marketing campaigns and understand their impact using real-time analytics.

It helps to improves efficiency, reduces administration time and lets you focus more on your business by reducing the time taken to search for information by providing a centralized service.

Salesforce has several products and service categories such as Sales cloud, Service cloud, Data cloud, Collaboration Cloud (including Chatter) and Custom Cloud (Force.com).


Comments

  1. UnknownAugust 9, 2014 at 2:32 PM

    Congratulations guys, quality information you have given!!!..Its really useful blog. Thanks for sharing this useful information..

    Salesforce Course in Chennai

    ReplyDelete
  2. Sanya saxenaDecember 16, 2014 at 11:26 AM

    Nice information!!! I enjoyed to reading it. See more at:- http://www.doortraining.co.in/solutions/training/sales-solutions/sales-force-management

    ReplyDelete
  3. JennySeptember 5, 2020 at 3:04 PM

    Prepare for Salesforce Certification from website : https://www.ebsose.com. Available 24*7 Support . Immediate Delivery.
    Project support and Salesforce training is also provided for Admin , Development , Integration , CPQ and QA at www.ebsose.com .
    For all latest salesforce certification SU20 materials mail us at ebsosedotcom@gmail.com
    If you need help on any superbadge or salesforce certification mail us at ebsosedotcom@gmail.com
    Summer 20 Dumps all Available
    We have Following latest certification of
    0. B2B Commerce Admin
    1. Admin 201
    2. App Builder
    3. Platform developer 1
    4. Platform Developer 2
    5. Sales Cloud
    6. Service Cloud
    7. Community Cloud
    8. Marketing cloud Email Specialist
    9. Marketing cloud Cloud Consultant
    10. CPQ
    11. FSL
    12. Data Management Architecture
    13. Integration architecture
    14. Identity Access management
    15. Development Lifecycle
    16. Pardot Specialist
    17. Advance Admin
    18. Sharing Visibilty Designer
    19. Einstein Analytics
    20. Non- Profit Cloud
    21. Marketing cloud developer 1

    ReplyDelete

Post a Comment

Popular posts from this blog

Do you want to be certified as a Salesforce Admin?

Image
Most of the newbies in Salesforce ask these questions. "I have tried Salesforce stuff and I'm interested on Salesforce. Can I go for the Salesforce Admin Certification?" "How can I prepare for the Salesforce Admin certification?" "Should I go for Admin certification or Developer or App Builder?" "I don't have any technical or programming background. Can I go for it? Will it be suitable for me?" Well....If you have these questions or similar questions, you should continue your reading...  😇 For Whom? If you are involved as a Salesforce Administrator at your organization, then definitely, this is for you. Having some hands on experience in Salesforce administration, would give you a good confidence on clearing the certification. You should have expansive knowledge on customizing & configuring  Salesforce platform, managing users, and search for new ways of getting more out of features and capabilities. Why Salesforc...
Read more

Displaying pop-up summaries on hover in visualforce

What if I want to make a summary pop-up window when a user hovers over a link in a visualforce page. This Feature is easy in standard salesforce pages, mostly because it happens automatically. But not in visualforce pages. I have seen most of example for pop-up in salesforce were created using the output panels with some embedded styles.   Here I'm posting a pop-up example which show the details of a partuclar record on a mouseover using the Hover links similar to those used in standard Salesforce links.  /*visualforce page*/ <apex:page controller="PopupTest"> <apex:form > <apex:repeat value="{!accounts}" var="acc"> <br/> <a href="/{!acc.Id}" id="{!acc.Id}" onblur="LookupHoverDetail.getHover('{!acc.Id}').hide();" onfocus="LookupHoverDetail.getHover('{!acc.Id}', '/{!acc.Id}/m?retURL=%2F{!acc.Id}&isAjaxRequest=1').show(...
Read more

Unit Testing in Salesforce

Testing is a key and critical component to successful long term software development process. Salesforce.com strongly recommends using a test-driven development process which occurs at the same time as code development. Salesforce has very strong set of documentation. When I was learning salesforce unit testing, I realize that it is difficult to understand where to start read. Therefore, I summarized the unit testing for salesforce beginners to understand the basic aspects of unit testing. There are few things to consider before you deploy or upload the code or package; 75% of your Apex code must be covered by unit tests All the tests must complete successfully Every trigger has some test coverage (1%) All classes and triggers must compile successfully When you are writing a test class, you have to write test for Single Action, Bulk Action, Positive Behavior, Negative Behavior, and Restricted User. Single Action : Test to verify that a single record produces the corre...
Read more